General Information

During your stay at Strawberry Hill Jamaica Luxury Hotel, if you have a question, please read the information below first or contact us directly at 1 (876) 944 8400 or 1 (876) 619 7872. –but look here first.  

Check in

Check in: 3:00pm Check out: 12:00pm Late check – out can be arranged as availability allows.

Day Visits

Strawberry Hill has an entrance fee for persons visiting the property without a hotel, spa or restaurant reservation. The entrance fee is J$ 2,500 per person (children under 12 years J$ 1,000 each) and is payable at Front Office / Reception and valid from 8am to 6pm.

The ticket entitles the holder to either a coffee, a soda, a beer or our signature Strawberry Bliss as well as to enjoy the beautiful gardens and magnificent views of the Blue Mountains and the city of Kingston. Or, should you be enticed to dine, have a spa treatment, or stay the night, you may use the full value of your tickets as a credit towards you bill.

Please be advised the use of the pools and sun loungers is strictly for our resident hotel guests and outside food & beverages are not permitted on the property.

Dress code:

The vibe at all Island Outpost resorts is relaxed yet sophisticated. While you will be comfortable in breezy Island casual attire and strolling the property in flip-flops and a sarong, dressing up for a special evening will never seem out of place.

Time Zone:

Jamaica is on U.S. Eastern Standard Time, but does not observe Daylight Savings Time. Therefore, during the summer, Jamaica is on U.S. Central Time.

Currency:

The exchange rate of Jamaica’s dollar, the JMD, is approximately 115 JMD to every U.S. dollar. Guests may also pay in U.S. dollars.

Terms & Conditions:

• All rates are listed in U.S. Dollars • Rates are per accommodation, per night for two guests and include continental breakfast • An additional $75 will be charged for additional guests per room, per night • Children under six years of age stay at a complimentary rate • A 20% service charge & government tax and $1 accommodation tax per room, per night are not included • Holiday Policy: two-night minimum stay required from December 20th to January 3rd • Three-night deposit is required upon making a reservation. Final payment is due in full 30 days prior to arrival date • Full property bookings are subject to alternate terms and conditions

Visa Requirements:

Visitors from other countries may need to obtain a visa for travel to Jamaica. Click here to find out if your country requires one.

Water:

Our local water is safe for all use. Bottled water is available.

Flights from the U.S.:

There are direct flights from Atlanta, Charlotte, Orlando, Baltimore / D.C. Metropolitan area, Chicago, Miami, Boston, Fort Lauderdale and New York. There are also direct flights from Toronto, Canada.

Flights from Europe:

There are more daily direct flights between The United Kingdom and Jamaica than any other European city. Charter flights can be found originating from Vienna, Salzburg, Brussels, Prague, Copenhagen, Paris, Dusseldorf, Frankfort, Munich, Berlin, Athens, Budapest, Milan, Rome, Amsterdam, Warsaw, Krakow, Gdansk, Lisbon, Porto, Madrid, Bilbao, Barcelona, Geneva, Basel, Zurich and Moscow.

Cancellation Policy:

• Reservations can be cancelled with a full refund up to thirty (30) days prior to arrival • 30 or fewer days prior to arrival or no show: No refund and final payment (balance of stay) is also forfeited • During Christmas & New Years (December 20 – January 7), cancellations must be made sixty (60) days prior to arrival • A reservation will not be considered cancelled until a cancellation number has been sent from an Island Outpost representative